- That statistically over 99% of consumers “expect a hassle” when they go to a dealership?

99%

- That 97% of customers go on line to research their purchase before they see the vehicle?

97%

- That 90% of US buyers are payment buyers?

90%

- That 85% of young adults use Smartphone’s and 84% of car buyers choose their dealership by virtue of the Internet?

85% 

- That 72% of consumers would visit a dealership more often if the car buying process improved? 

72%

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- That the average time a consumer spends in the finance (box) office is 61 minutes, while 72% of consumers prefer to complete their credit application on line?

72% 

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- That 63% of customers prefer to engage in “showrooming” when on the dealer lot, but less than 1% like the car buying process as it is today?

63%

- That the average retail transaction time is between 4 - 5 hours, while the average purchase time for a satisfied buyer is 1.5 hours?

4 - 5 Hours

- The #1 frustration car buyers have is spending hours and hours in the buying process?

Frustration Car

The heart of the matter is that knowledge is a valuable commodity to the wise dealer. The future in automotive retailing is analyzing this statistical data and knowing how to change in lieu of react to market trends. F&I Outsource works with hundreds of dealers and we have our ear close to the ground. This pulse on the industry is invaluable for our dealer partners.